Learner portal

The learner portal is for individual professionals and students. Sign in at client.taleocert.com. The left menu has: My dashboard, Find Trainers, My courses, Certifications, Materials, Alumni network, Messages, My profile and Help & support.

Karan Mehta's dashboard: courses enrolled, certifications, alumni connections and average course rating.

My dashboard

• Counters: courses enrolled, certifications, alumni connections and your average course rating.
• Currently enrolled: each course with its progress (e.g. Day 3/3, 100%) and Open course.
• My certifications and Alumni connections, with links to the full pages.
• Recommended for you, based on your profile and trainers.

Find a trainer and book a session

1. 1
   Find Trainers

   Browse verified trainers or search by name or skill. Filters narrow by skills, language, location, category, rating and availability.

   Find Trainers in the learner portal.

   

2. 2
   Book a Session

   On a trainer's card, click Book a Session. The same four steps as for companies: what you need, preferred dates, logistics (mode, location, budget), then review and send.

   Booking a 1-on-1 session with Aarav Sharma.

   

3. 3
   Scope call

   The trainer may invite you to a short scope call to understand your goals. You'll get an email invite and reminders.
4. 4
   Sign and pay

   When the trainer accepts, sign the agreement and pay through Razorpay (or Pay later if agreed). Open the booking from My Bookings to do both.

My Bookings

The My Bookings tab on Find Trainers lists every request with its status and timeline. Use Review & pay, View details and, after the training, Write Review.

My Booking Requests with timelines: requested, accepted, scope call done, completed.

A booking's details: agreement, payment and participants.

My courses

Every batch you're enrolled in, with its code and status: enrolled, in progress or completed. Browse trainers to find more.

My Courses.

Certifications

Every certificate you've earned, with its number, issue date and trainer. A Valid badge confirms it is genuine and active, Download saves the PDF, and Share gives you a link for LinkedIn or an employer.

Karan's two certificates.

Materials

Free and paid course materials from trainers: presentations, documents, videos and labs. Free items open straight away; paid ones are bought through Razorpay and stay in your library.

Materials library.

Alumni network

People connected to you through the same batch, company, trainer or college, with their role and what they trained on. Search to find someone.

Alumni connections: colleagues from Zenith Technologies.

Messages, profile and support

• Messages: chat with your trainers. Booking and scope-call events appear in the thread.
• My profile: click Edit profile to set your designation, LinkedIn URL and a short bio.
• Help & support: open a ticket and follow the replies.

Karan's chat with Neha Kapoor.

Editing your learner profile.

A support ticket in the learner portal.

Something not covered? Talk to us or open a ticket from Help & support in your portal.