Terms of Service

The rules for using TaleoCert as a trainer, a company or a learner.

1.Acceptance

By creating an account or using TaleoCert you agree to these terms. If you are accepting on behalf of an organisation, you confirm you are authorised to bind it.

2.Accounts and eligibility

• You must be 18 or older and provide accurate information.
• You are responsible for keeping your password confidential and for activity under your account.
• Corporate accounts must register with a work email address; free consumer email domains are not accepted for company registration.
• We may suspend or close an account that breaches these terms or is used for fraud or abuse.

3.Trainer verification

Trainers submit credentials for review and are listed publicly only once verified. Verification is a good-faith check of the documents and references provided; it is not a guarantee of the quality of any particular training. Trainers must keep their profile accurate and must not misrepresent qualifications, employers or affiliations.

4.Bookings and training agreements

• A booking request is an invitation to contract, not a binding order.
• When a trainer accepts a request, TaleoCert generates a training agreement setting out the scope, dates and fee.
• The agreement becomes active once both the client and the trainer have signed it electronically and the platform has counter-signed. Payment is due against an active agreement.
• Electronic signatures made through the platform are binding on the parties.
• The trainer delivers the training; TaleoCert is not the trainer and is not a party to the delivery obligations beyond operating the platform and the agreement.

5.Fees and payment

• The trainer sets the training fee. TaleoCert adds a platform fee, which is shown on the agreement before anyone signs.
• Payments are processed by Razorpay. We do not store your card or bank details.
• Where a client is permitted to pay after delivery, the amount remains due on the agreed terms.
• Trainer settlements are paid on the payout cycle shown in the trainer's settings, net of the platform fee and any taxes we are required to withhold.
• All amounts are exclusive of applicable taxes unless stated otherwise.

6.Changes, postponement and cancellation

Either party may raise a postponement or cancellation request through the platform. It takes effect only when the other party approves it. See our Cancellation & Refunds policy for how money is treated in each case.

7.Certificates

Certificates are issued by the trainer, through TaleoCert, to the participants of a completed training. They record attendance and completion of that training. They are not accredited qualifications unless the certificate itself says so and names the accrediting body. Issuing a certificate for a training that did not take place is a serious breach of these terms.

8.Acceptable use

• Do not use the platform to send spam, harass anyone, or post unlawful, misleading or infringing content.
• Do not attempt to circumvent the platform to avoid fees on an engagement that originated here.
• Do not scrape, probe or attempt to gain unauthorised access to the service or to other users' data.
• Do not upload malware, or content you do not have the right to share.

9.Content and intellectual property

You keep ownership of the material you upload — course decks, labs, videos and written content. You grant TaleoCert a licence to host, display and transmit it as needed to operate the service, including showing it on your public profile where you have chosen to publish it. The TaleoCert name, logo and platform remain ours.

10.Availability and liability

We work to keep the platform available but do not guarantee uninterrupted service. TaleoCert provides the marketplace; the training itself is provided by the trainer. To the extent permitted by law, our liability arising from your use of the platform is limited to the platform fees you paid us in the three months before the claim, and we are not liable for indirect or consequential loss.

11.Termination

You may close your account at any time. Obligations under an active training agreement, and any amounts already due, survive closure. We may suspend access immediately where there is a risk of harm, fraud or a serious breach.

12.Governing law

These terms are governed by the laws of India, and the courts at Bengaluru have exclusive jurisdiction, save that either party may seek urgent injunctive relief in any competent court.