TaleoCert
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Postpone or cancel a training

For EveryoneHow either side moves or cancels an accepted training, and what the other side sees.
  1. 1
    Open the training
    Trainer: My Calendar › Training Requests › View details. Company, college or learner: open the request from Training requests or My Bookings.
  2. 2
    Request cancellation or postponement
    Click the button at the bottom of the details. Choose Postpone (pick the new date) or Cancel, and give a reason.
  3. 3
    The other side is asked
    They're emailed and see a banner on the booking. The training stays as it is until they answer. You can Withdraw request meanwhile.
  4. 4
    They approve or decline
    Accept new date moves the training; approving a cancellation cancels it. Declining keeps everything unchanged. Either way you're emailed, and it's added to the timeline and chat.
    The trainer's view of a postponement request.
    The trainer's view of a postponement request.
    The trainer's view of a postponement request.
Note.Only one change request can be open on a training at a time. Cancellation terms (and any refund) follow the training agreement and the Cancellation & Refunds policy.
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